Frequently Asked Questions

Can I use online banking immediately?

Yes, if you have an account with Admirals Bank, you can immediately sign up for Online Banking. You can enroll by using your account number and the last four digits of your social security number.

What is Bill Pay?

Bill pay is an optional feature of online banking that lets you pay your bills online (check free).

What is the cost of online banking?

None! Admirals Bank offers FREE online banking.

How can I get started with the automated system (telephone banking)?

To get started with the automated system, you will need your account number and password (the last four digits of your social security number). If you have any problems getting started, call Admirals Bank Customer Care and they will assist you along the way.

Can I pay for my loan though online banking?

With online banking, you are only able make loan payments if you have a deposit account with Admirals Bank.

How can I change my address?

We make it easy to change your address by calling Admirals Bank Customer Care at 800-398-8472 or by visiting any of our branches.

How can I find my routing transit number?

Your routing transit number is located on the lower left hand corner of your checks. If you are having trouble locating it, Admirals Bank Customer Care will be happy to assist you.

What should I do if I recently opened an account but don’t see it online?

If you are having trouble viewing your account online, Admirals Bank Customer Care can help you find a solution.

Can I activate my Debit Card online?

No. Debit Cards must be activated via phone by calling 1-800-708-7119.

Who should I contact if my Debit Card is lost or stolen?

You will need to call 800-554-8969.