Effective Monday, June 9, 2014

The image and passphrase function will no longer be displayed. Your accounts will continue to be protected through advanced device forensics that seamlessly authenticates your computer and various devices. We do this by verifying three important criteria:

Your Log In Credentials - Access ID and Password must match with our system records or access is refused.

Your Device - We check the device you are using, whether it’s your computer, phone or tablet. If we don’t recognize the device, we may ask you to answer a Security Challenge question to ensure your identity.

Your Location - If access is being requested from an unusual geographic location, we may ask you to answer one of your Challenge questions before giving you access.

When you are logging in, our Extended Validation Certificate will display as a "green bar" in your browser address bar. You can always enter your credentials with the assurance that if your browser address bar is green, your connection is safe. It is a known and trusted way to verify the authenticity of a website.

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